Effective Date: 25 November 2024
Last Updated: 25 November 2024

1. Return Eligibility

At Skinz.Pro, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, you may return your item(s) under the following conditions:

• The product must be unopened, undamaged, and in its original packaging, including boxes and containers.
• Returns must be initiated within 30 days of purchase.
• Returns are accepted only after contacting us and receiving authorization.

2. Non-Returnable Items

All products that meet the above conditions are eligible for return. However, products that have been opened, used, or damaged are not eligible for return.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at our Contact Page .
2. Prepare Your Return: Securely package the item in its original packaging to prevent damage during shipping.
3. Ship the Product: Ship the item to the return address provided in the return authorization email.

Note: The customer is responsible for all return shipping costs.

4. Refund Policy

Approved returns will be refunded as store credit only. Once we receive and inspect your returned item, you will be notified of the status of your refund. If approved, store credit will be issued to your account within [Insert Timeline, e.g., 5-7 business days].

5. Additional Notes

• Skinz.Pro reserves the right to refuse returns that do not meet the above conditions.
• Shipping costs incurred during the original purchase are non-refundable.
• If your item was damaged during shipping, please contact us immediately at [Insert Email] with photos of the damage for further assistance.

Contact Information
If you have any questions about our Return and Refund Policy, please reach out:

Contact Us on Our Contact Page